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Leading companies in the domestic and global contact center industry have come to recognize that their competitive advantage depends on optimization of their
workforce. Contact centers across industries choose Monet because of the flexible Cloud-based model, comprehensive functionality, ease of use, low cost and fast
setup. From 15 agents to several thousand agents per deployment, from internal use to outsourcing companies, Monet sets the standard for easy, affordable and
robust contact center workforce optimization solutions.
Low monthly fee, minimal capital investment, no hidden costs
Get started within 30 days, easy to learn and use
Forecasting, Scheduling, performance management, call recording, quality assurance, and more
Secure and cloud-based, minimal IT management
Improved service levels, reduced costs and lower agent turnover
See yourself how you can improve your contact center and get started today
These are just some of the real-world benefits experienced after implementing Monet WFM software.