Terms of Use

© 2002 - 2018 Monet Software, Inc., 11812 San Vicente Blvd., Suite #605, Los Angeles, CA 90049. All rights reserved.

 

Intellectual Property Rights Notice

Except as otherwise expressly permitted under copyright law you may not copy, redistribute, publish, display or commercially exploit any material from this website, including graphics, logos, images, designs, sounds, information, and documents without prior written consent. Any copy or reproduction of this web site for either non-commercial and informational purposes is strictly prohibited.

Specifications and information subject to change without notice. Monet Software makes no warranties or representations regarding the accuracy or completeness of the information available on this web site. This information could include inaccuracies or typographical errors. In no event shall Monet Software be held liable for any incidental or consequential damages, lost profits, or lost data, or any indirect damages, or loss, costs or expense in connection with the use of such information.

Monet Software and Monet are registered trademarks of Monet Software. Other names and brands may be claimed as the property of others.

The links provided by this web site to other web sites are being provided as a service by Monet Software. Monet Software, however, neither has nor assumes any responsibility or liability, either express or implied, for any such links or the accuracy or completeness of any information or service provided by a web site or company to which this web site is linked. The use of links provided by this web site is on an "as is "basis and at the users sole risk.

Monet Software will gladly remove any link from this web site upon request from the linked entity; this web site is not sponsored or associated with any particular linked entity unless so stated by that entity, and the existence of any particular link is simply intended to imply potential interest to the reader.  

Privacy Statement

General
Monet Software Inc. (“Monet Software, “we,” or “us”), respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit our website. It also outlines our practices for collecting, using, maintaining, protecting and disclosing that information. This policy may be updated.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. Any changes to this Data Protection Statement will be published on this page. This enables you to inform yourself at any time about which data we are collecting and how we use such data.

Collection, use and processing of personal data
Name of the responsible entity: Left Bank Solutions, Inc., dba Monet Software (“we”, “company”).
Address of the responsible entity: Monet Software, Inc., 11812 San Vicente Blvd., Suite #605, Los Angeles, CA 90049.
This privacy notice describes Monet Software’s collection, use, and disclosure of the information you provide to us through your use of the site or service, as well as the rights you have with respect to your personal data. For any questions regarding this privacy notice, please contact us at privacy@monetsoftware.com.

What is Personal Information?
“Personal Information” means any information relating to an identified or identifiable natural person where an identifiable natural person is one who can be identified directly or indirectly, in particular by reference to an identifier such as name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
When users visit the website, we automatically collect and stores certain data. This includes: the IP address or device ID which we need for transmitting content, the activity of users in the context of the website, the type of respective end-device, the used type of browser as well as the date and time of use. Some or all of this data may be collected by our use of Google Analytics. You may refer to their privacy statement here: https://google.com/policies/privacy/partners.

What information do we collect?
We collect information from you when you submit a form on our site, register for an event, subscribe to our newsletter, or respond to a survey.
When entering information on our site, as appropriate, you may be asked to enter your name, e-mail address, company name, mailing address or phone number. We collect this information in order to process your request, respond to your inquiries, improve our website and service and contact you through marketing and sales offers. You may opt out of these mailings or phone calls at any time.

Transfer of Personal Information
We do not sell, trade, or transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety.

Web Tracking
This website collects and stores data for marketing and optimization purposes by using partner technologies including Pardot, ZaZaChat and Google Analytics. This data is stored in and further processed on basis of anonymous or pseudonymous user profiles (depending on the respective technology and service engaged). These user profiles are stored in Cookies or other similar technologies as set out above. In addition to the data collected when accessing the website (as set forth above) this may also include information pertaining to the website you are using to visit us, the websites that you visit while you are with us and, if applicable, any search terms you have been using to find our website.
The privacy statements for these partners can be found at:
Google: https://google.com/policies/privacy/partners.
Pardot: https://www.salesforce.com/company/privacy/
ZaZaChat (Online Chat): https://www.zazachat.com/privacy.aspx

Cookies
This website, www.monetsoftware.com, uses cookies to collect information.
A cookie is a small piece of information that a website sends to your hard drive while you are visiting the website.  A cookie file can contain information such as a user ID that the site uses to track the pages you have visited, but the only Personal Information a cookie can contain is information you supply yourself. Cookies are used to enhance your experience with us, facilitate your ability to view protected content and provide for tracking.

If you do not accept cookies, you can block them in your browser security settings. You can also ask your browser to warn you every time a website attempts to place a cookie on your computer. Your experience on our site — along with certain key functionality — may be impaired by doing so.

California Privacy Rights
California Civil Code § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@monetsoftware.com.

Data Security
We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process and store and the current state of technology. Please note, though, that no website or internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

Use of Social Media Plug-ins 
Plug-ins (“plug-ins”) of different social media networks are embedded in our web pages. The associated services are provided by the respective companies (“providers”). The plug-in tells the provider which of our website pages you have accessed.  And if you are logged into your user account with the respective provider, it is able to collate your interest, i.e. the information you are accessing, with your user account.

Further information on the collection and use of data by the providers can be found in the providers’ data protection/privacy policies: 
Facebook: http://www.facebook.com/policy.php
Twitter: https://twitter.com/privacy
LinkedIn: https://www.linkedin.com/legal/Data Protection-policy 


Additional Rights for European Union Users
While this site is intended primarily for a North American audience, with servers hosted in North America, If you live in the European Union, you may have additional privacy rights available to you under applicable laws. We will process your requests in accordance with applicable data protection laws. If you would like to exercise any of the below rights, please contact privacy@monetsoftware.com so that we may consider your request in accordance with applicable law:

  • Right not to provide or withdraw consent: You have the right not to provide or withdraw your consent at any time.
  • Right of erasure: You may have the right to access the personal data that you provided to us.
  • Right to object to processing: You may have the right to request that Monet Software stop processing your personal data and/or stop sending you marketing communications
  • Right to rectification: You may have the right to require us to correct any of your personal data.

 

Terms of Service

Use of Monet hosted services is governed by our official Terms of Service.

 

A More Efficient Call Center in One Minute?

These are just some of the real-world benefits experienced after implementing Monet WFM software.

Watch Video