New Video: Workforce Management and Optimization in the Cloud | Workforce Optimization Blog

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Workforce Optimization in the Cloud

Follow the latest trends on cloud-based contact center software and workforce optimization

New Video: Workforce Management and Optimization in the Cloud

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In case you missed our recent webinar about cloud-based workforce optimization, you can now watch it on demand in our webinar video archive. People who attended the webinar learned a great deal about the role of cloud-based WFO in improving:
  • Workforce management
  • Quality Monitoring, and
  • Performance Management
See yourself how Monet's cloud-based WFO can help gain more insights and improve the performance and service quality of your contact center.

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We invite you watch the recorded webinar in its entirety at your convenience - just click the link above.

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