Customers in all industries and around the globe.

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What our customers are saying

  • “In this type of environment there are so many different things that might be happening in a given day. The value of Monet WFM for us is the transparency it provides – everyone knows what everyone is doing”
    Taninha Ferreira, SF Benefits Net
    Operations Manager
  • “Our quality and service levels are averaging in the top 97% tier”
    Joshua G.
    Vice President
  • “The extensive reporting capabilities, graphs and charts presented senior managers with the tools they needed to make staffing decisions. We are satisfied with Monet Software and feel that the application has met our requirements.”
    Oscar Gutierrez
    Contact Center Analyst, Bayview Loan Servicing
  • “Monet has already paid for itself after a few months”
    Angela Waldron
    Director Operations

Companies we work with

Contact Centers around the globe rely on Monet Software

Leading companies in the domestic and global contact center industry have come to recognize that their competitive advantage depends on optimization of their workforce. Contact centers across industries choose Monet because of the flexible Cloud-based model, comprehensive functionality, ease of use, low cost and fast setup. From 15 agents to several thousand agents per deployment, from internal use to outsourcing companies, Monet sets the standard for easy, affordable and robust contact center workforce optimization solutions.

  • Affordable

    Low monthly fee, minimal capital investment, no hidden costs

  • Fast set up

    Get started within 30 days, easy to learn and use

  • Complete functionality

    Forecasting, Scheduling, performance management, call recording, quality assurance, and more

  • IT friendly

    Secure and cloud-based, minimal IT management

  • Proven results

    Improved service levels, reduced costs and lower agent turnover

See yourself how you can improve your contact center and get started today

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