Why Customers Love Monet Software

Get the benefits of a complete WFO solution without the
risk and cost of traditional software and integration

What our customers are saying

  • “In this type of environment there are so many different things that might be happening in a given day. The value of Monet WFM for us is the transparency it provides – everyone knows what everyone is doing”
    Taninha Ferreira, SF Benefits Net
    Operations Manager
  • “Our quality and service levels are averaging in the top 97% tier”
    Joshua G.
    Vice President
  • “The extensive reporting capabilities, graphs and charts presented senior managers with the tools they needed to make staffing decisions. We are satisfied with Monet Software and feel that the application has met our requirements.”
    Oscar Gutierrez
    Contact Center Analyst, Bayview Loan Servicing
  • “Monet has already paid for itself after a few months”
    Angela Waldron
    Director Operations

Companies we work with

The easiest, fastest and most affordable way to workforce optimization

Monet Live is an affordable and easy to use call center workforce optimization solution including workforce management, performance management, call recording and quality assurance. With Monet’s integrated suite call centers start improving services levels and reducing center without the upfront expenses and IT requirements of traditional workforce management software. And here is why customers love Monet Live.

  • Affordable

    Low monthly fee, minimal capital investment, no hidden costs

  • Fast set up

    Get started within 30 days, easy to learn and use

  • Complete functionality

    Forecasting, Scheduling, performance management, call recording, quality assurance, and more

  • IT friendly

    Secure and cloud-based, minimal IT management

  • Proven results

    Improved service levels, reduced costs and lower agent turnover

See yourself how you can improve your call center and get started today

Get Started Today

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