Leader in Cloud-based Call Center Management

We provide a complete suite of Workforce Management and Optimization solutions for call centers

About Monet Software

Monet Software is a global provider of workforce optimization solutions for small and medium sized contact centers. Monet gives contact centers the solution to their biggest business issues: meeting service levels, delivering high-quality service and controlling payroll costs. We help businesses leverage their workforce investments for efficient deployment of critical resources and effectively manage its people-processes – significantly impacting customer service levels and business profitability.

With Monet’s Cloud-based solution, customers get started and see results within weeks, while avoiding large upfront investments, and time consuming and expensive hard- and software implementation projects. Monet has completely removed the pain, costs and risks of workforce software implementations by offering Monet Live as a service:

  • No large upfront investment
  • Affordable, low monthly subscription that can be charged on a credit card
  • Scalable, server power is provided as you need it (elastic cloud computing)
  • Low risk, you can cancel if you are not satisfied

The integrated workforce optimization solutions offered by Monet Software give customers exactly what they want – intelligent and powerful workforce optimization systems that are flexible, highly reliable, easily scalable and affordable.

 

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Call Center Workforce Optimization In Action
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