Monet press releases and news

Read the latest news about Monet Software, its customers and also about what other publications write about workforce management, call center scheduling and call center management.

• July 13, 2010
  Cloud-based Call Center Applications More Difficult to Integrate? | Read More
• June 17, 2010
  Forecasting for Multiple Skill Sets in the Call Center is a Top Challenge, DMG Consulting Survey Reveals | Read More
• May 28, 2010
  Survey Reveals that 84 Percent of Call Center Managers Regard Workforce Management as 'Mission Critical' | Read More
• April 14, 2010
  Monet Software Opens new East Coast Sales Office to Address Growing Demand for Call Center Workforce Management Software | Read More
• March 25, 2010
  Call center industry veteran joins cloud-based workforce management software provider Monet Software | Read More
• January 29, 2010
  Monet Software Selected by Healthcare Company for Call Center Workforce Management Software | Read More
• January 25, 2010
  How Workforce Management Improves Schedule Adherence in the Call Center | Read More
• January 15, 2010
  The Importance of Schedule Adherence in the Call Center | Read More
• November 20, 2009
  Today's Call Center Scheduling Solutions Allow for Smarter Scheduling of Agents | Read More
• November 11, 2009
  Agent-Supervisor Portals Key to Improving Call Center Management | Read More
• October 26, 2009
  Workforce Management Solutions Playing Increasingly Important Role in the Budgeting and Planning Process | Read More
• October 23, 2009
  Today's Web-based Workforce Management Solutions Ideal for Managing Distributed Call Centers | Read More
• October 9, 2009
  Scheduling Agents for Seasonal Peaks is a Major Call Center Management Challenge | Read More

If you are a reporter, editor or blogger and would like more information please contact us at press@monetsoftware.com