Monet Software is the leader in Cloud-based Workforce Management Software

Monet Software is a global provider of workforce management solutions for small and medium sized contact centers. Monet gives contact centers the solution to their two biggest business issues: meeting service levels and controlling payroll costs. We help businesses leverage their workforce investments for efficient deployment of critical resources and effectively manage its people-processes – significantly impacting customer service levels and business profitability.

With Monet’s Cloud-based solution, customers get started and see results within weeks, while avoiding large upfront investments, and time consuming and expensive hard- and software implementation projects. Monet has completely removed the pain, costs and risks of workforce management software implementations by offering WFM as a service:

• No large upfront investment
• Affordable, low monthly subscription that can be charged on a credit card
• Scalable, server power is provided as you need it (elastic cloud computing)
• Low risk, you can cancel if you are not satisfied

Our resource optimization solutions enable contact centers to concentrate on improving the customer service experience and reducing center costs rather than focusing on labor and time-intensive administrative and software operation activities.

The integrated workforce optimization solutions offered by Monet Software give customers exactly what they want – intelligent and powerful workforce management systems that are flexible, highly reliable, easily scalable and definitely affordable.