Workforce Optimization in the Cloud

Learn how a unified workforce optimization solution in the cloud gets you to the next level with Workforce Management, Quality Monitoring, Analytics and Performance Management.


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Manage your workforce from one dashboard

Forecasting, scheduling, adherence, call recording, quality management, speech analytics, and performance management - all in a unified and easy to use solution.


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Workforce Management Made Easy

See why supervisor Mary moves from spreadsheets to a cloud-based workforce optimization solution and makes her life easier.






Workforce Management

Forecasting, scheduling, adherence tracking, excepting handling and more...

Quality Monitoring

Complete Quality Monitoring with call recording, PCI Compliance, Quality Scoring and Screen Capture


Speech and Desktop Analytics

Analyze customer interactions and processes to deliver great customer experiences and high quality service

Performance Management

Easily track, analyze and manage agent, group and center performance to optimize customer service



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Questions? 1-888-456-4568



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