Workforce Optimization in the Cloud
Learn how a unified workforce optimization solution in the cloud gets you to the next level with Workforce Management, Quality Monitoring, Analytics and Performance Management.
Manage your workforce from one dashboard
Forecasting, scheduling, adherence, call recording, quality management, speech analytics, and performance management - all in a unified and easy to use solution.
Workforce Management Made Easy
See why supervisor Mary moves from spreadsheets to a cloud-based workforce optimization solution and makes her life easier.
Monet Live WFM for Service Cloud™ delivers accurate forecasts and schedules for more efficient case management and faster case resolution.