Workforce Management by Monet Software

Monet Workforce Management System Software to schedule your call center agents effectively. The Monet Workforce Management System is a robust, affordable and easy to use call forecasting and employee scheduling program including ACD integration and intra-day management.
Monet Anywhere Web-based portal to interact with your agents from anywhere. Monet AnyWhere is a web portal to enhance agent-supervisor interaction. Supervisors can review agent schedules, approve or decline agent exceptions and schedule bids, and view critical reports. Agents can enter exceptions or bids and see their schedules at any time.
Monet WFM OnDemand Hosted Workforce Management. Monet WFM OnDemand is a fully-hosted version of the complete Monet Workforce Management System. All the benefits of workforce management without the upfront expenses and IT requirements of a premise-based solution.

In the News

January 09, 2008

Name Change Reinforces Brand of Award-Winning Workforce Management Solutions

Left Bank Solutions, Inc. today announced the company has changed its name to Monet Software, Inc (www.monetsoftware.com). The company’s name change leverages the strength of the Monet Workforce Management System to align its corporate and product brand identities. As one of the premier leaders in the workforce management industry, Monet Software has adopted its new name as a statement of the brand value of its suite of software solutions. The Monet Workforce Management System is a powerful,...

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Services

Monet Software is more than software. We have the operational experience necessary to analyze your center and guide you in changes beyond the desktop.

Monet Workforce Management System

Software to schedule your call center agents effectively.

Monet Anywhere

Web-based portal to interact with your agents from anywhere.